Executive Team

Sara McNeil

Sara McNeil


As president of Boston Software Systems, Sara is responsible for the strategic direction of the Company. She has worked in the medical software industry for 25 years at Boston Software Systems. Prior to founding Boston Software Systems, Sara's career was focused on product development, management and marketing in the consumer products industry. She was director of US marketing for a division of Bausch and Lomb and she worked for Gillette where she developed, launched and managed national brands. Sara earned a BA in Chemistry at Mount Holyoke College, a MS in Medicinal Chemistry from Northeastern University, and an MBA from the Amos Tuck School at Dartmouth College.

Rich McNeil

Rich McNeil

Chief Information Officer

As chief information officer, Rich is responsible for the vision and future direction of Boston Software Systems’ technology and products. He has been developing medical software since 1980 and has been the critical driver for the Company’s easy-to-use, agile software design. Prior to founding Boston Software Systems and its predecessor companies, Rich was a consultant at Temple, Barker and Sloan, a provider of management consulting for a variety of industries. Rich is a nuclear engineer and served four years in the Navy as an officer aboard nuclear submarines. He graduated with a BA in Physics from Dartmouth College and earned an MBA at the Amos Tuck School at Dartmouth College.

Steve Cohen

Steve Cohen

Chief Operating Officer

As chief operating officer, Steve is responsible for the operational excellence of Boston Software Systems. He oversees the general operational practices of the company. Throughout his career in the healthcare IT industry, Steve has held a number of sales and business development positions. Previously, Steve served as director of healthcare channel sales for Sybase. Prior to Sybase, Steve maintained sales and business development roles as vice president at New Era of Networks, Inc. and vice president of sales at MicroScript Corporation.

Ken Carter

C. Ken Carter, Jr.

Chief Technology Officer

As chief technology officer, Ken is responsible for overseeing and managing the development efforts of Boston Software Systems' newest product, Cognauto. Ken has over 25 years of experience in software development and leadership roles for various industries. Before joining Boston Software Systems, Ken founded SPII, a successful software integration and consulting company in Atlanta, Ga. Prior experience includes leadership roles in both commercial and in-house development organizations for mid-size and Fortune 500 companies. Ken attended University of Michigan-Dearborn where he majored in information systems, with a concentration in business.

Matthew A. Hawkins

Executive Vice President of Healthcare Strategy and Sales

As executive vice president of healthcare strategy and sales, Matt leads the sales team that is responsible for both partner and direct healthcare sales, developing the overarching strategy and direction for the organization. He brings his knowledge of hospital systems and workflow to customer engagements, focusing his problem solving skills on their unique challenges and requirements. Matt has proven leadership skills working with many top healthcare organizations such as Johns Hopkins, HCA, Community Healthcare Systems, Partners Healthcare as well as Fortune 500 companies such as eBay, Expedia, Mattel, and Raytheon from his time in industry-leading companies including Sybase, AccuRev and Omtool where he was consistently ranked number one in sales growth.

Thom C. Blackwell

Vice President of Technical Services

As vice president of technical services, Thom is responsible for maintaining Boston Software Systems' reputation for world class services by managing the training and support teams that work hand and hand with our customers. Thom brings a career focused on automating workflow and integrating applications in the healthcare industry. His experience includes the early scripting technology, MicroScript, New Era of Networks and Sybase, where he worked directly with customers to architect their automation and integration needs. Thom brings a pragmatic understanding of the workflow in healthcare organizations and how technology is brought to bear in reducing the time and costs associated with information management.