4 RPA Solutions: Hospital Laboratory / Pathology Data Burden

Nationally recognized healthcare provider organization and academic medical institution…

A leading health system was seeking to improve laboratory processes and lower costs. It was equally focused on organizational productivity and reducing staff data management burden.

Their central laboratory had a significant workload. In addition to providing for their own patients, the laboratory also supports other healthcare provider organizations in a 3-state region. On a daily basis, it processes about 5,000 specimens and on an annual basis conducts over 8.5 million laboratory tests.

Read this case study to learn how Boston Software Systems helped them achieve their goals with strategic, healthcare-focused RPA technology:

  • Manually-driven laboratory data entry processes and interconnected applications / systems are replaced with automation and perform at a higher level of accuracy and speed
  • Thousands of hours in data entry and management time by laboratory, pathology, medical and administrative staff were eliminated; reducing costs and user fatigue
  • Organizational productivity in laboratory, pathology, other interconnected units improved
  • Automated reporting lowered data burden and expenses; improved information sharing
  • The health system has increased user satisfaction and performance gains from data / technical resources and avoids costly upgrades

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