Online Bill Pay

Allowing hospital patients to pay bills on line improves patient experience. Accurately posting those payments completes the circle for the hospital, but data entry errors, and delays due to staffing issues can delay the process and require unnecessary follow-up with patients. Using Boston WorkStation, South County Hospital automated the process of downloading online transactions and posting payments directly into Meditech.

In this case study, discover how South County Hospital automated this portion of the patient revenue cycle,eliminated errors and delays, and improved patient satisfaction.