Account Generation

Each month Hays Medical Center's finance department had to create a new account number for each patient file in order to separate services and bill them. This created several challenges for the clinical side. Not only did they have to start off with a new account number each month, but they also had to verify that the charges were posted to the right account number. In addition, the clinical side required that each patient visit be documented using the correct new account number. Keeping track of the correct account number for that month and documenting patient visits was a clerical burden to care-givers.

In this case study, you’ll learn how Hays eliminated the manual job of re-assigning new account numbers to all of the paperwork, ensured more accurate billing and put staff to better use within the hospital.

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