Discharging Accounts

Saint Clare’s Health System found that patient accounts with no activity may be mistakenly charged for services not appropriate for that account.  The associated billing errors mounted.  In addition, processes such as patient insurance verification and pulling patient data for collectors had become time-consuming tasks.

In this case study you’ll discover how Saint Clare’s automatically discharges inactive accounts to reduce the number of accounts in the system and decrease billing errors, reduced manual pre-registrations by 80% and eliminated time spent on sending patient information to collectors.