Automation Bridges the Digital Divide - Powers 5 Million Patient Records to EHR - Available at Go Live

A prominent health system with over 35 hospitals and 70 medical centers was migrating its legacy EHR platform to a new EHR system. They were disadvantaged with limited access to data residing in the legacy EHR system and the burden of toggling between old and new EHR systems, magnified the issue with productivity. The need to access the old system slowed workflows, creating complexity and additional expense for the organization.

The Scope:

The scale of the project was significant; over 5 million records from four different EHR categories were involved:

  • Appointments - 29,412 
  • Immunizations - 2,146,090
  • Notes - 1,769,401
  • Registrations - 1,653,939 

The Goals:

The data migration between the legacy system and the new EHR created the following benefits:

  • Reduce cost and IT complexity by discontinuing use of the old EHR platform
  • Boost organizational productivity in over 100 facilities; reduce staff data fatigue
  • Improve patient care; enable medical and administrative staff to utilize one EHR system

The Results:

Months of staff time, expense and data burden were eliminated.Over 5 million records from four EHR categories were completely migrated in 5 weeks:

  • Appointment issues involving patient calendar, staffing, medical procedures, facilities and other elements were eliminated; workflows improved and costs reduced
  • Immunization status of patients was accurate and available; vaccination history did not have to be recollected or validatedand re-entered
  • Notes data with insights to critical patient care details was available, gaps in care were eliminated
  • Registration data improved the admitting, transfer, discharge workflows; information for billing, was correct and complete; workflows improved and staff data burden was reduced
The manual transfer of over 5 million patient records would have been cost and time prohibitive; plus, accuracy and data quality would have suffered. Some or all four of the patient data categories likely would have stayed with the legacy EHR platform, preventing it from being de-commissioned. This would have resulted in a less effective new EHR resource, and the licensing fees would have continued for two systems.

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